Call analytics
Boost Your Call Center Efficiency with Teliqon Premier Call Analytics
Get more deals by making data-driven decisions. Our Call Analytics give insights into the optimal timing for calls, efficient scripts, department performance, and much more for boosting your sales.
Get Real-time Call Analytics to Understand Your Client's Behavior
Our Call Analytics solutions offers metrics that empower your decision-making and call center performance.
Answer Rate TrackingIdentify peak periods of calls to schedule enough agents on your busiest times and optimize staff during quieter periods.
Effective Answer RateMeasure what works best and which customer problems are tough to solve during calls, so you can fix issues and close more deals.
Average Call DurationLearn the average length of your conversations to assess call efficiency and quality.
Missed Calls AnalysisUse our customer call analytics to adjust staffing and training and reduce missed opportunities.
Abandoned Calls MetricsGet timely reports of long queues and waits to decrease abandoned calls.
Unlock Practical Insights with Teliqon Call Analytics
Our call analytic solutions can help to achieve better results from call centers, customer support, or other communication-centric units.
Choose our Telecom Tools to Unlock Free Call Analytics
Customers using Teliqon’s Cloud PBX or SIP Trunk services get our call analytics solution for free.
CLOUD PBX
Cloud Call Center
CLOUD PBX
Cloud Call Center
Easily connect globally with unlimited calls, recordings, and more. Our Cloud PBX lets businesses monitor communication in real-time, improving their efficiency.
SIP Trunk
Digital Calls
SIP Trunk
Digital Calls
Get top-quality voice and multimedia services online, perfect for both in-house and remote teams. Enjoy savings, scalability, and seamless integration.
Connect your CRM to get Advanced Call Analytics
Integrate the CRM system and get even deeper insights about client conversion rates, sales funnels, payment analytics, and other data.
Accelerate Growth in 3 Simple Steps
Unlock Powerful Call Analytics with Teliqon Instantly
Getting started with our Call Analytics Solution is effortless. Create a free account to dive into the platform or book a personalized demo with the Teliqon team today!
FAQ
Call Analytics involves analyzing data from calls to get important details about customer interactions, agent performance, and how efficiently the call center or business operates.
This helps to improve the department's performance using both current feedback and past patterns. Book a free demo now to see how it can benefit your business.
Have Questions? Our Experts Are Here with the Answers
Connect with us to explore how Teliqon's Call Analytics offers in-depth data for improved efficiency and optimized call performance.
Chat to us
info@teliqon.io
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Chat to us
info@teliqon.io
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