Call analytics

Boost Your Call Center Efficiency with Teliqon Premier Call Analytics

Get more deals by making data-driven decisions. Our Call Analytics give insights into the optimal timing for calls, efficient scripts, department performance, and much more for boosting your sales.

Call analytics

Get Real-time Call Analytics to Understand Your Client's Behavior

Our Call Analytics solutions offers metrics that empower your decision-making and call center performance.

  • Answer Rate Tracking
    Answer Rate Tracking
    Identify peak periods of calls to schedule enough agents on your busiest times and optimize staff during quieter periods.
  • Effective Answer Rate
    Effective Answer Rate
    Measure what works best and which customer problems are tough to solve during calls, so you can fix issues and close more deals.
  • Average Call Duration
    Average Call Duration
    Learn the average length of your conversations to assess call efficiency and quality.
  • Missed Calls Analysis
    Missed Calls Analysis
    Use our customer call analytics to adjust staffing and training and reduce missed opportunities.
  • Abandoned Calls Metrics
    Abandoned Calls Metrics
    Get timely reports of long queues and waits to decrease abandoned calls.

Unlock Practical Insights with Teliqon Call Analytics

Our call analytic solutions can help to achieve better results from call centers, customer support, or other communication-centric units.

Tailored SIP Trunking

Our data helps develop personalized strategies for better client conversion and retention.

Choose our Telecom Tools to Unlock Free Call Analytics

Customers using Teliqon’s Cloud PBX or SIP Trunk services get our call analytics solution for free.

CLOUD PBX

Cloud Call Center

CLOUD PBX

Easily connect globally with unlimited calls, recordings, and more. Our Cloud PBX lets businesses monitor communication in real-time, improving their efficiency.

SIP Trunk

Digital Calls

SIP Trunk

Get top-quality voice and multimedia services online, perfect for both in-house and remote teams. Enjoy savings, scalability, and seamless integration.

Connect your CRM to get Advanced Call Analytics

Integrate the CRM system and get even deeper insights about client conversion rates, sales funnels, payment analytics, and other data.

Accelerate Growth in 3 Simple Steps

01
Book a Free Demo
We’ll guide you through all the details of how our call analytics solutions work and what you can get out of them.
02
Choose a Solution
Find out which solutions fit your business best so you can get maximum results
03
Start Driving Growth
Get all the insights you need to optimize your call center efficiency and boost your sales.
Form Call To Action

Unlock Powerful Call Analytics with Teliqon Instantly

Getting started with our Call Analytics Solution is effortless. Create a free account to dive into the platform or book a personalized demo with the Teliqon team today!

FAQ

Call Analytics involves analyzing data from calls to get important details about customer interactions, agent performance, and how efficiently the call center or business operates.

This helps to improve the department's performance using both current feedback and past patterns. Book a free demo now to see how it can benefit your business.

Have Questions? Our Experts Are Here with the Answers

Connect with us to explore how Teliqon's Call Analytics offers in-depth data for improved efficiency and optimized call performance.

Chat to us

info@teliqon.io

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Chat to us

info@teliqon.io

Follow us

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