Get Real-time Call Analytics to Understand Your Client's Behavior
Our Call Analytics solutions offers metrics that empower your decision-making and call center performance.
- Answer Rate TrackingIdentify peak periods of calls to schedule enough agents on your busiest times and optimize staff during quieter periods.
- Effective Answer RateMeasure what works best and which customer problems are tough to solve during calls, so you can fix issues and close more deals.
- Average Call DurationLearn the average length of your conversations to assess call efficiency and quality.
- Missed Calls AnalysisUse our customer call analytics to adjust staffing and training and reduce missed opportunities.
- Abandoned Calls MetricsGet timely reports of long queues and waits to decrease abandoned calls.
Unlock Practical Insights with Teliqon Call Analytics
Our call analytic solutions can help to achieve better results from call centers, customer support, or other communication-centric units.

Our data helps develop personalized strategies for better client conversion and retention.
Choose our Telecom Tools to Unlock Free Call Analytics
Customers using Teliqon’s Cloud PBX or SIP Trunk services get our call analytics solution for free.
CLOUD PBX
Cloud Call Center

CLOUD PBX
Cloud Call Center
Accelerate Growth in 3 Simple Steps
01
Book a Free Demo
We’ll guide you through all the details of how our call analytics solutions work and what you can get out of them.
02
Choose a Solution
Find out which solutions fit your business best so you can get maximum results
03
Start Driving Growth
Get all the insights you need to optimize your call center efficiency and boost your sales.
FAQ
Call Analytics involves analyzing data from calls to get important details about customer interactions, agent performance, and how efficiently the call center or business operates.
This helps to improve the department's performance using both current feedback and past patterns. Book a free demo now to see how it can benefit your business.