What is?
Agent Utilization

16 January, 2025
Agent Utilization
Agent utilization measures the percentage of time agents spend on productive tasks, helping balance workloads and improve operational efficiency.
16 January, 2025
Agent utilization measures the percentage of time agents spend on productive tasks, helping balance workloads and improve operational efficiency.
Subscribe to our newsletter for telecom industry insights, strategic advice for refining business communication strategy, and the latest Teliqon product releases.
You can always send us a message or email. Weʼd be happy to help you out.