Call Recording Solutions For Business by Teliqon
Stop losing deals and service quality to poor visibility. Teliqon’s call recording for business gives you full control over every conversation – so you can coach smarter, stay compliant, and turn calls into growth.
What is a Call Recording Solution and How Does it Work?
A call recording solution is a system that automatically records and stores phone conversations, both inbound and outbound, for later review. It runs in the background and works with VoIP, SIP, or PBX setups with no manual steps required.
Once recorded, calls are stored securely – either in the cloud or on your own servers. You can search, tag, or review them anytime, making it easier to manage quality, compliance, and accountability.
Call Recording Service that Benefits Your Conversations
Train Smarter, Perform Stronger
Call recordings help sales and support teams sharpen their skills using real examples – not guesswork. Managers can spot what top performers are doing right, coach based on real calls, and create libraries for onboarding or ongoing training. This leads to more productive teams, better conversations, and faster improvements.
Turn Every Call Into a Customer Win
Every customer call becomes a chance to learn. By listening to past conversations, you can spot service issues early, understand customer sentiment, and follow up with confidence. It helps you build trust, resolve complaints faster, and improve satisfaction across the board – especially when handling complex or sensitive cases.
Built to Fit Right Into Your Workflow
With Teliqon, your call recordings are encrypted, stored securely, and meet the highest standards for data protection and compliance. You control how long data is stored, who can access it, and what happens when it’s no longer needed. Whether you're in a regulated industry or just want peace of mind, our infrastructure keeps you covered.
Integrate Seamlessly with Your Existing Workflow
Teliqon’s flexible API and ready-made CRM integrations make it easy to fit into your current systems. Call recordings can be attached to deals, support tickets, or customer profiles, helping your team stay focused and reducing time wasted by switching tools. Everything works together – right out of the box.
Explore the Powerful Features Behind Teliqon’s Call Recording Service
Automatic Inbound and Outbound Call Recording
Every call is captured – no clicks, no missed moments. Call recording is embedded across Cloud PBX, automatically recording all inbound and outbound conversations so your team can stay focused on the customer, not the tools.
Live Call Whisper & Barge-In
Enable supervisors to silently listen, coach agents in real time without the customer hearing (whisper), or join live calls when escalation is needed (barge-in). Perfect for training, quality control, or saving high-stakes conversations.
Multi-Channel Support (VoIP, SIP, PBX)
Record every conversation across your core communication channels. Whether your team operates through SIP trunk connections, on-prem or cloud PBX systems, or browser-based WebRTC calls – Teliqon captures and stores it all in one secure platform.
Flexible Storage – In the Cloud or On Your Own Servers
Teliqon gives you full control over where your call recordings are stored. Keep them securely in our encrypted cloud environment or choose to host them on your own infrastructure – with customizable access, retention, and security settings either way.
Secure Cloud Storage with Access Control
Your recordings are stored in encrypted, high-availability cloud infrastructure. Set role-based access, manage retention policies, and ensure compliance with full audit logs and secure sharing.
How Call Recording Boosts Performance for Industries?
Financial Services – Train Advisors and Reduce Risk
In banking, insurance, and investment sectors, call recording ensures conversations are documented for audits, dispute resolution, and regulatory compliance. It also helps teams improve pitch quality and maintain accurate records of customer agreements.
Healthcare – Improve Service Without Compromising Privacy
With proper consent, healthcare providers use recorded calls to ensure accurate information delivery, follow up on patient needs, and coach front-desk or support teams to provide a better care experience.
Legal and Compliance – Document Everything That Matters
Law firms and legal departments use call recordings to preserve verbal agreements, clarify client communications, and ensure internal conversations meet regulatory or ethical standards.
Retail and E‑Commerce – Track Quality, Boost Sales
Customer-facing teams in retail use recordings to monitor service quality, refine call handling scripts, and improve upselling techniques. Managers can identify trends and coach agents using real examples.
Any Industry – Align Remote Teams with Real Conversations
In remote or hybrid setups, call recording gives managers the tools to keep everyone on the same page. It supports consistent messaging, smoother onboarding, and high-quality service across distributed teams.
How to receive and make calls?
IP phone
Mobile phone
Headset + Computer
Why Choose Teliqon as Your Call Recording Partner?
Flexible API and Integrations
GDPR-Compliant Infrastructure
Fast Deployment and Dedicated Support
Competitive Pricing for SMBs and Enterprises
Empowering Businesses Across Industries
pricing
Scalable Pricing Tariffs for Every Stage of Growth
Teliqon Starter
Teliqon Business
Teliqon Ultimate
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Take Your Contact Center to the Next Level in 5 Steps
Book a Discovery Call
Learn how Teliqon’s solutions can enhance communication, efficiency, and sales.
Receive a Custom Proposal
Get a tailored plan with the best Teliqon solutions for your business.
Seamless Integration
Set up Teliqon’s tools in your existing systems for seamless operations.
Maximize Outcomes
Boost communication with high-quality calls, SMS campaigns, and improved
24/7 Support and Optimization
Enjoy ongoing 24/7 support to ensure smooth operations and continuous improvement.
Logistics
Healthcare
EdTech
Financial Services
Movanta Logistics powers smoother, faster logistics across 20+ countries with Teliqon’s cloud communication suite.
Cirava Care delivers faster, more secure care across its clinic network with Teliqon’s cloud-based communication tools.
Online education provider boosts engagement and speeds up onboarding with Teliqon’s smart communication setup.
Fintech company with worldwide reach streamlines global operations and scales customer support with Teliqon’s cloud-based voice and messaging tools.
Reach out to Kickstart Your Global Reach!
- Teliqon offers business phones for more than 178 countries.
- Customized rates are available for wholesale customers.
- The final cost may vary.
- Get information about the availability of phone numbers for the country you need.
- Customized terms and rates for your business.
- Feature-rich business telephony for growth and scaling.
- 24/7 technical support.
What is your primary reason for considering a Virtual PBX system?
It depends on your country’s laws. Some require one-party consent, while others need both people on the call to agree. As a call recording company, we always recommend checking local regulations or speaking with a legal advisor.
In many places, it's legal as long as you notify the other party – a simple voice prompt like “This call is being recorded” often covers you. Teliqon can help you configure notifications or prompts to make compliance easier.
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