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You can always send us a message or email. Weʼd be happy to help you out.
Stop losing deals and service quality to poor visibility. Teliqon’s call recording for business gives you full control over every conversation – so you can coach smarter, stay compliant, and turn calls into growth.
A call recording solution is a system that automatically records and stores phone conversations, both inbound and outbound, for later review. It runs in the background and works with VoIP, SIP, or PBX setups with no manual steps required.
Once recorded, calls are stored securely – either in the cloud or on your own servers. You can search, tag, or review them anytime, making it easier to manage quality, compliance, and accountability.
Call recordings help sales and support teams sharpen their skills using real examples – not guesswork. Managers can spot what top performers are doing right, coach based on real calls, and create libraries for onboarding or ongoing training. This leads to more productive teams, better conversations, and faster improvements.
Every customer call becomes a chance to learn. By listening to past conversations, you can spot service issues early, understand customer sentiment, and follow up with confidence. It helps you build trust, resolve complaints faster, and improve satisfaction across the board – especially when handling complex or sensitive cases.
With Teliqon, your call recordings are encrypted, stored securely, and meet the highest standards for data protection and compliance. You control how long data is stored, who can access it, and what happens when it’s no longer needed. Whether you're in a regulated industry or just want peace of mind, our infrastructure keeps you covered.
Teliqon’s flexible API and ready-made CRM integrations make it easy to fit into your current systems. Call recordings can be attached to deals, support tickets, or customer profiles, helping your team stay focused and reducing time wasted by switching tools. Everything works together – right out of the box.
Every call is captured – no clicks, no missed moments. Call recording is embedded across Cloud PBX, automatically recording all inbound and outbound conversations so your team can stay focused on the customer, not the tools.
Enable supervisors to silently listen, coach agents in real time without the customer hearing (whisper), or join live calls when escalation is needed (barge-in). Perfect for training, quality control, or saving high-stakes conversations.
Record every conversation across your core communication channels. Whether your team operates through SIP trunk connections, on-prem or cloud PBX systems, or browser-based WebRTC calls – Teliqon captures and stores it all in one secure platform.
Teliqon gives you full control over where your call recordings are stored. Keep them securely in our encrypted cloud environment or choose to host them on your own infrastructure – with customizable access, retention, and security settings either way.
Your recordings are stored in encrypted, high-availability cloud infrastructure. Set role-based access, manage retention policies, and ensure compliance with full audit logs and secure sharing.
In banking, insurance, and investment sectors, call recording ensures conversations are documented for audits, dispute resolution, and regulatory compliance. It also helps teams improve pitch quality and maintain accurate records of customer agreements.
With proper consent, healthcare providers use recorded calls to ensure accurate information delivery, follow up on patient needs, and coach front-desk or support teams to provide a better care experience.
Law firms and legal departments use call recordings to preserve verbal agreements, clarify client communications, and ensure internal conversations meet regulatory or ethical standards.
Customer-facing teams in retail use recordings to monitor service quality, refine call handling scripts, and improve upselling techniques. Managers can identify trends and coach agents using real examples.
In remote or hybrid setups, call recording gives managers the tools to keep everyone on the same page. It supports consistent messaging, smoother onboarding, and high-quality service across distributed teams.
pricing
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Learn how Teliqon’s solutions can enhance sales, communication & efficiency.
Receive a Custom Proposal
Get a tailored plan with the best Teliqon solutions for your business needs.
Seamless Integration
Set up Teliqon’s tools in your existing systems for seamless operations performance.
Maximize Outcomes
Boost communication with high-quality calls and improved SMS campaigns.
24/7 Support and Optimization
Enjoy ongoing 24/7 support to ensure smooth operations & continuous improvement.
Logistics
Healthcare
EdTech
FintechMovanta Logistics powers smoother, faster logistics across 20+ countries with Teliqon’s cloud communication suite.
Cirava Care delivers faster, more secure care across its clinic network with Teliqon’s cloud-based communication tools.
Online education provider boosts engagement and speeds up onboarding with Teliqon’s smart communication setup.
Fintech company with worldwide reach streamlines global operations and scales customer support with Teliqon’s cloud-based voice and messaging tools.
It depends on your country’s laws. Some require one-party consent, while others need both people on the call to agree. As a call recording company, we always recommend checking local regulations or speaking with a legal advisor.
In many places, it's legal as long as you notify the other party – a simple voice prompt like “This call is being recorded” often covers you. Teliqon can help you configure notifications or prompts to make compliance easier.
