VoIP Contact Center Solutions

If your team is juggling channels and losing time, it’s time for a better way. Teliqon brings everything together with a powerful cloud contact center solution built for clarity, speed, and scale.

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Countries Covered

Сommunication Features

0.00%

Uptime

24/7

Support Availability

Why modern companies rely  on cloud contact centers

Legacy systems weren’t built for how people communicate today. They’re rigid, slow to adapt, and difficult to integrate, making it harder for teams to deliver fast, consistent support across channels.   Cloud-based contact center solutions solve this by unifying calls, chat, email, and messaging into one platform – with live data, automation, and built-in flexibility. It’s a centralized system that grows with your business – and keeps both your team and your customers in sync.

Reach out instantly,  wherever your clients are

Send a text, make a call, and make sure your agents' efforts are spent productively. Our smart communication tools scale with your business, helping boost customer loyalty, increase revenue, and improve team efficiency.

Cloud PBX

Auto Dialer

Bulk SMS

Integration & API

Virtual phone numbers

Reach out instantly,  wherever your clients are

Types of contact center solutions we offer

Cloud-based and VoIP Solutions

We offer scalable, cloud-native VoIP contact center solutions with voice over IP – no hardware needed. Get quick setup, reliable uptime, and full access from anywhere. Perfect for remote teams and growing businesses.

On-Premise Contact Centers

Best for companies that need full control over their infrastructure. This setup is better suited for industries with strict data policies or legacy systems, allowing your internal team to manage every detail in-house.

Hybrid Contact Centers

A hybrid model provides the control of on-premises systems with the flexibility of cloud features. A practical choice for transitioning gradually or operating across multiple regions with mixed needs.

Omnichannel Contact Centers

after teliqon

Local virtual numbers and SMS in the local language build trust and increase answer rates.

Teliqon’s Contact Center Key Features

Omnichannel dashboard for multichannel handling

Voice, email, chat, messengers – all unified in one platform with our contact center solutions company. Agents manage all conversations in a single view, with customer history and context onscreen.

Custom integrations and compliance support

Whether you're using a CRM, helpdesk, or internal tools, Teliqon connects seamlessly. We also support data compliance requirements with secure infrastructure, audit trails, and encryption standards.

Analytics in live and performance tracking

Monitor agent performance, queue load, and customer satisfaction as it happens. With real-time dashboards and detailed reporting, your team can react faster and optimize smarter.

Smart call routing and queue management

Use IVRs, priority logic, and skill-based routing to direct customers to the right agent instantly. Manage queues in real time and reduce wait times across all channels.

Virtual numbers in 178+ countries

Establish a local presence anywhere. Instantly activate virtual numbers worldwide to improve pickup rates, reduce international costs, and build trust in new markets.

Scalability and SLA-backed reliability

Built on a high-availability architecture, Teliqon supports growing teams and large-scale operations without compromising performance. Enjoy 99.99% uptime, backed by service-level agreements.

Number validation and reachability checks

Teliqon uses HLR lookup to check if a number is active, ported, or roaming – helping you avoid failed calls, reduce messaging costs, and connect only with real contacts.

Straightforward browser-based calling

Let agents work from anywhere without installing extra software. With the browser calls feature, calls happen right there, with the same quality and controls as traditional setups.

Industry-specific use cases

Customer support teams

Today’s support teams handle more than just calls – they juggle chats, emails, and social messages too. Teliqon’s contact center solution keeps everything in one place, with smart routing, response time tracking, and unified customer histories. Agents resolve issues faster – and customer satisfaction goes up.

Sales and telemarketing operations

Your team needs to close deals, not switch between tabs. One of trusted contact center solutions providers, Teliqon streamlines outreach across voice, SMS, and messaging apps – with features like auto dialers, local virtual numbers, and CRM integrations. It’s built for faster follow-ups and better conversion rates.

BPO and outsourcing providers

When you serve multiple clients across regions and channels, consistency matters. Teliqon helps you deliver branded, high-performance service with customizable workflows, shared dashboards, and centralized control – all backed by global infrastructure and 24/7 support.

Healthcare and appointment services

From appointment scheduling to test result follow-ups, Teliqon helps healthcare providers manage multichannel communication reliably. Automate reminders, route inquiries smartly, and handle sensitive information securely – while staying compliant and responsive.

Financial and fintech teams

Your customers expect speed and privacy across every channel. As one of best contact center solutions provider, Teliqon powers secure, encrypted communication through voice, messaging, and email – complete with real-time tracking, role-based access, and call recording to support audits, compliance, and trust.

Empowering Businesses Across Industries

Fintech

E-commerce

Retail

Healthcare

Logistic

Education

Insurance

Real Estate

Tourism & hospitality

CPA

Trust tried and reviewed experts

We were looking for a partner who truly understands what it means to scale fast without sacrificing quality. Teliqon became that partner. Their platform helped us streamline communication, boost team efficiency, and stay fully connected no matter where our people were. It’s rare to find a provider that’s both flexible and rock-solid reliable.

Emma Gallagher

CEO, ZephyraEco Dynamics, Clean Tech/Renewable Energy Solutions

With remote teams across multiple countries, we needed more than just a telecom service — we needed a solution that grows with us and protects what matters. Teliqon delivered exactly that. Their responsiveness, uptime, and clarity in communication are game changers for any company that values operational integrity.

Marius Novak

CEO, WorldTreeSolutions Solutions (Estonia)

Honestly, we plugged in Teliqon expecting just another comms layer. What we got was full-stack infra clarity: SIP trunking that doesn’t choke, DID routing that makes sense, and real QoS dashboards we didn’t have to build ourselves. Plus, their recovery flows are solid — failover kicked in before our internal monitors did.

Valentina Ricci

CTO, ProntoLingo Systems, Enterprise Networking / Telco Infrastructure

Teliqon gave us what most vendors promise but rarely deliver — actual stability under scale. Their infrastructure handles spikes like a champ, APIs are extensible, async-friendly, and log everything we care about. We wired it into our CI/CD to auto-provision comms for new pods — devs love it, ops sleep better. Win-win.

Louis Becker

CTO, Omevix AI (Germany)

As a marketer, you’re always balancing performance and cost. Teliqon gave us the perfect mix — powerful tools for SMS and voice, seamless campaign tracking, and insights that help us double down on what works. Our communication is sharper, faster, and finally fully measurable.

Iryna Kovalchuk

Marketing Lead, Neuvoria Commerce, E-commerce SaaS / Performance Marketing

Before Teliqon, tracking follow-ups and call results felt like chaos. Now we’ve got everything in one place (calls, SMS reminders, CRM integration) it just flows. My team spends less time switching tools and more time actually closing deals. Honestly, it's a new better chapter for our sales rhythm.

Marco Ruiz

Sales Lead, Omevix Health, Healthtech / B2C Wellness Services

We were missing way too many leads simply because we didn’t call fast enough, or lost them in the shuffle. Since switching to Teliqon, our response time is sharp, and the call analytics help us coach reps in real time. Plus, the mobile numbers give our team the freedom to work from wherever and still sound local.

Kate O’Donnell

Business Development Manager, Domin & Arquette Capital, Financial Services / SMB Lending

Logistics

Healthcare

EdTech

Financial Services

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Movanta

Movanta Logistics powers smoother, faster logistics across 20+ countries with Teliqon’s cloud communication suite.

12%

Lower fuel costs

35%

Fewer support calls

45%

Boost in customer satisfaction

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Cirava Care

Cirava Care delivers faster, more secure care across its clinic network with Teliqon’s cloud-based communication tools.

Cities

50k+

Monthly calls

New clinics launched in 90 days

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A Unified, Scalable Communication Ecosystem for Online Education Provider

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ZyraLearn

Online education provider boosts engagement and speeds up onboarding with Teliqon’s smart communication setup.

38%

More lead conversions

50%

Faster response times

22%

Higher class attendance

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From Friction to Flow: How Quantivo Fixed Their Communication Stack at Scale

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Quantivo Finance

Fintech company with worldwide reach streamlines global operations and scales customer support with Teliqon’s cloud-based voice and messaging tools.

20+

More lead conversions

49%

Shorter wait times

40%

Boost in internal response speed

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FAQ

A call center handles only phone-based communication, inbound or outbound. Contact center solution providers support multiple channels like calls, emails, live chat, messengers, and social media. The contact center offers a more complete, connected customer experience across every touchpoint.