
January 16, 2025
First Response Time (FRT)
First Response Time measures the time it takes for an agent to respond to a customer’s initial inquiry, directly influencing customer satisfaction and service efficiency.
January 16, 2025
First Response Time measures the time it takes for an agent to respond to a customer’s initial inquiry, directly influencing customer satisfaction and service efficiency.
SIP Trunk
Digital Calls
Get top-quality voice and multimedia services online, perfect for both in-house and remote teams. Enjoy savings, scalability, and seamless integration.
CLOUD PBX
Cloud Call Center
Easily connect globally with unlimited calls, recordings, and more. Our Cloud PBX lets businesses monitor communication in real-time, improving their efficiency.
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