Active Directory Identity Management for PBX | Teliqon

Integrate your on-premise Active Directory for seamless identity management. Synchronize user data, control access to telephony features, and simplify administration.

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170+
Countries Covered
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125+
Сommunication Features
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99.99%
Uptime
24/7
24/7
Support Availability
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Active Directory Made Simple

Teliqon PBX integrates seamlessly with Active Directory via LDAP/LDAPS, giving your team a single source of truth for users, roles, and permissions. This connection supports Active Directory and identity management, allowing new employees to receive extensions automatically and log in using their standard domain credentials. The system also works with Active Directory Identity Mautomatically receive extensions and log in withanager to keep account changes, updates, and deactivations aligned with your PBX configuration. The result is faster onboarding, fewer manual tasks, and a secure communication environment.

Core Integration Benefits

Optimised Admin
Processes

Optimised Admin Processes

With less manual effort, your team avoids errors, speeds up onboarding, and reduces the strain on IT support. It makes system management far more efficient.

Automatic Extension 
Assignment

Automatic Extension Assignment

As soon as a user syncs from Active Directory, Teliqon PBX creates their extension automatically — letting them get connected and start working immediately right away.

Single Sign-On 
Convenience

Single Sign-On Convenience

AD-synced users can access PBX interfaces and apps using their standard domain credentials, simplifying and securing login. This creates a unified sign-in experience.

Real‑time Directory
Updates

Real‑time Directory Updates

Updates to AD—such as name, role, or email—flow directly into the PBX, keeping your user information always up to date. This keeps administrative work light and error-free.

Unified User 
Provisioning

Unified User Provisioning

Create users once in AD and have them appear in Teliqon PBX automatically — reducing duplication and manual entry. This workflow fits perfectly with an Active Directory-managed identity.

Group & OU Based 
Control

Group & OU Based Control

Choose which AD groups or organisational units to sync so only the right users are imported, giving you full control over directory management. Filtering keeps things simple.

Improved Security & 
Compliance

Improved Security & Compliance

By relying on the corporate Active Directory identity manager, you keep password rules, account management, and audit records aligned with your organisation’s standards.

Scalable Identity 
Infrastructure

Scalable Identity Infrastructure

When user details such as name, role, or email are edited in AD, those updates flow into the PBX so your directory stays current. Your data stays clean and synchronized.

Active Directory Integration for Centralized User Management

Connect your telephony system with Active Directory to sync user data, streamline access control, and simplify identity management.

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Teliqon PBX Key Features

One‑Way AD Sync

One‑Way AD SyncOne‑Way AD Sync

Synchronise users, groups, and OUs from Active Directory into the PBX directory, with all automatic updates.

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SSO for PBX Clients

SSO for PBX Clients	SSO for PBX Clients

AD-synchronised users access PBX apps with the same domain credentials they use across the organisation.

Secure LDAP/LDAPS Connectivity

Secure LDAP/LDAPS ConnectivitySecure LDAP/LDAPS Connectivity

Supports industry-standard directory protocols, including LDAP (389) and LDAPS (636) for secure integration.

Scheduled Sync & Manual Sync

Scheduled Sync & Manual SyncScheduled Sync & Manual Sync

Support for automated sync schedules, real-time updates, and on-demand manual triggering of directory sync when needed.

Extension Deprovisioning

Extension DeprovisioningExtension Deprovisioning

PBX access becomes effortless for AD-synced users, who authenticate using familiar domain credentials.

Take Your Contact Center to the Next Level in 5 Steps

01

Book a Discovery Call

Learn how Teliqon’s solutions can enhance sales, communication & efficiency.

02

Receive a Custom Proposal

Get a tailored plan with the best Teliqon solutions for your business needs.

03

Seamless Integration

Set up Teliqon’s tools in your existing systems for seamless operations performance.

04

Maximize Outcomes

Boost communication with high-quality calls and improved SMS campaigns.

05

24/7 Support and Optimization

Enjoy ongoing 24/7 support to ensure smooth operations & continuous improvement.

FAQ

Our integration works with Microsoft Active Directory on Windows Server 2008, 2012, 2016, and 2019 — ensuring full compatibility with modern forest and domain setups used in identity manager active directory environments.

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