Call Center CRM Software for Business | Teliqon
Scalable CRM communication for modern teams. Handle calls, messages, and customer data in one place with a flexible and secure business phone solution.
Telephony Inside Your CRM
Teliqon CRM and Teliqon PBX are fully integrated from day one, creating a robust CRM for call centers that combines communication & customer management. Agents can make and receive calls directly in the call center CRM interface, instantly view call details, automatically log calls, and generate new leads from missed or unknown calls—without the need for third-party plugins. Everything works right after installation, simplifying workflows and increasing productivity.
Why Native Integration Matters
One Workspace, Full Control
What's one of the must-have features for call center CRM systems? You can manage calls, leads, and deals in one place, and every interaction is synced for a seamless workflow.
Instant Caller Info
With CRM call center software, each incoming call displays the contact profile, deal stage, and previous notes—all in a single, clear, organized view for faster, more personalized responses.
Smart Lead Capture
Turn them into new potential customers instantly — all it takes is one click in the call history table. Each call becomes an opportunity to grow your customer base and strengthen your sales pipeline.
Automatic Logging
With VoIP CRM software, every call is automatically logged with its duration, direction, and status, and you get easy access to recordings and a complete activity history in one place.
User-Friendly Experience
Easily switch between light and dark modes and use Teliqon CRM in English or Ukrainian. Role-based access ensures that each user sees only the information relevant to their role.
Integrated Notifications
With VoIP CRM software, you receive real-time notifications about lead updates, task changes, or incoming calls — all of which can be customized according to user roles.
Powerful Dashboard Insights
Track potential leads, deals, calls, and agent performance for any time period—all directly from your CRM dashboard. Gain instant visibility into team productivity.
No Extra Setup Needed
Track potential clients, deals, calls, and agent performance for any time period—all directly from the CRM dashboard. Turn insights into action with real-time metrics.
Teliqon Call Center CRM for Business
Manage calls, messages, and customer data seamlessly, boost team productivity with real-time insights, and ensure secure communication.
Teliqon CRM Key Features
Click-to-Call from CRM
With Teliqon CRM for call centers, you can initiate calls directly from any prospect, customer, or deal card, ensuring fast connections and no dialing errors.
Real-Time Caller Identification
Incoming calls are automatically matched to existing CRM records, instantly displaying contact details. This ensures faster, more personalized conversations.
Auto Call Logging
All incoming, outgoing, and missed calls are automatically logged under the contact — with time, status, and agent details for complete transparency and traceability.
Lead Creation from Call History
Create new contacts from missed or unknown numbers directly in your call log — quickly, easily, and with just one click. Turn calls into leads.
Call Recording Access
Access and download call recordings at any time from the call log or CRM activity feed – enabling quick and effortless follow-up and review.
Deal Pipeline Integration
Link calls to active deals and promising opportunities with custom funnels for every interaction, ensuring consistent tracking and performance.
Advanced Filtering & Search
Quickly find any call, prospect, or customer with dynamic filters and instant search—this will help you organize your CRM and make navigation easier.
Multilingual, Role-Based Access
Supports Ukrainian and English, with role-based access, permissions, and customizable light/dark themes, for a seamless experience.
Take Your Contact Center to the Next Level in 5 Steps
Book a Discovery Call
Learn how Teliqon’s solutions can enhance sales, communication & efficiency.
Receive a Custom Proposal
Get a tailored plan with the best Teliqon solutions for your business needs.
Seamless Integration
Set up Teliqon’s tools in your existing systems for seamless operations performance.
Maximize Outcomes
Boost communication with high-quality calls and improved SMS campaigns.
24/7 Support and Optimization
Enjoy ongoing 24/7 support to ensure smooth operations & continuous improvement.
FAQ
Teliqon CRM and PBX are fully integrated by default, combining call center and CRM functions in a single platform. No third-party connectors or APIs are required.
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