Odoo CRM Integration Setup | Teliqon
Unified cloud communication for your Odoo CRM. Make calls, sync contacts, and manage customer interactions seamlessly with a flexible and secure integration.
Understanding Odoo CRM Integration
Teliqon PBX seamlessly connects to Odoo CRM, allowing teams to make
calls, view caller details, and manage contacts directly within the platform.
This Odoo CRM integration automatically syncs contacts, creates leads for
unknown numbers, displays pop-ups for incoming calls, and logs all activity
as Odoo tasks for complete transparency.
Integration Benefits that Matter
Click‑to‑Call Efficiency
With Salesforce call centers CRM integration, agents can enjoy streamlined workflows, spending more time selling and less time setting up calls.
Instant Caller Pop‑Ups
When an incoming call comes in, the system instantly displays the relevant Odoo contact details in a browser pop-up window, providing agents with immediate context.
Automatic Call Logging
All incoming, outgoing, and missed calls are automatically logged as actions in Odoo CRM with time, call direction, and status for clear tracking and accountability.
Contact Sync from Odoo
Contacts and leads from Odoo CRM are automatically synchronized with the Teliqon PBX phonebook, ensuring caller names are displayed correctly on all devices.
Automatic Lead Creation
Calls from unknown external numbers are automatically converted into new contacts or potential customers in Odoo CRM, along with complete call details for your convenience.
Seamless Call Control
Manage every call without interrupting your workflow — hold, forward, or record directly in Odoo CRM, ensuring smooth, focused, and efficient workflows.
Improved Agent Insights
Agents can easily access the complete call history and records associated with each contact in Odoo CRM, giving them the full context for better customer support.
Streamlined Support & Sales
Automatic call logging, contact sync, and real-time pop-ups minimize repetetive work, allowing agents to focus on customer interactions & closing more deals.
Odoo CRM Integration Setup
Make and receive calls directly from your CRM, sync contacts automatically, log interactions, and enhance customer relationships.
Teliqon PBX Key Features
Click‑to‑Call
Start a call instantly by clicking any phone number in Odoo CRM — Teliqon PBX connects via the web or browser extension, no need to dial manually.
Caller ID Pop‑Up
When an incoming call matches an Odoo CRM contact, a browser pop-up instantly shows comprehensive customer details for a faster, informed response.
Call Journaling
Every call from a recognized contact is automatically logged in Odoo as an activity — along with caller details, duration, direction, and status for accurate tracking.
Contact Sync
Odoo contacts appear in PBX for accurate caller identification across all devices. One-way, read-only sync keeps data consistent without manual updates.
Auto Lead Generation
Unknown incoming or outgoing calls automatically create new contacts or leads in Odoo CRM, complete with detailed call logs to capture every opportunity.
Take Your Contact Center to the Next Level in 5 Steps
Book a Discovery Call
Learn how Teliqon’s solutions can enhance sales, communication & efficiency.
Receive a Custom Proposal
Get a tailored plan with the best Teliqon solutions for your business needs.
Seamless Integration
Set up Teliqon’s tools in your existing systems for seamless operations performance.
Maximize Outcomes
Boost communication with high-quality calls and improved SMS campaigns.
24/7 Support and Optimization
Enjoy ongoing 24/7 support to ensure smooth operations & continuous improvement.
FAQ
The integration is compatible with Odoo Teliqon Business 14.0 or later.
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