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Enhance your Zoho CRM with powerful telephony. Handle calls, log activities, and track interactions with a flexible and secure cloud phone integration.
Teliqon PBX VoIP integration with Zoho CRM connects your business phone system with the CRM platform. Users can place outbound calls directly from CRM records with just one click, while real-time pop-ups display caller information for every incoming call. All call activities are automatically logged to the relevant contact; thus, contact lists are perfectly synchronized across both systems for your convenience. Zoho CRM PBX integration ensures every interaction is tracked and accessible.
Teliqon PBX integration allows agents to call directly from CRM records without the need to manually dial numbers and switch contexts. Pop-up windows for incoming calls immediately display customer information, enabling representatives to respond faster and automatically log each call for seamless follow-up and analysis.
When calls come in, pop-up windows appear on the screen with the customer's history, open deals, and past interactions. With ZohoCRM phone integration, agents can personalize their responses in real time. Each call is automatically logged in the CRM along with notes or recordings for future reference.
No need to worry about missing valuable info: all incoming and outgoing calls are recorded in the CRM. It's simple because existing contacts are synced between the PBX phone book and CRM records, unknown numbers trigger the automatic creation of a new customer record or lead, keeping every interaction traceable.
Zoho CRM, integrated with VoIP, offers detailed call analytics, including call volume and duration, response speed, and peak hours. Sales leaders can analyze performance, identify trends, and optimize both staffing and outreach. This transparency transforms communication activity into actionable sales intelligence.
Via PhoneBridge integration, enjoy seamless call experience with native click-to-call, screen pop-ups, and more right within Zoho CRM.
Agents can place outgoing calls through the Teliqon PBX with just one click from any phone number on contact or lead pages. The feature works through a connected browser extension or web app client, ensuring every call is instantly linked to the right PBX extension and CRM record, no manual dialing required.
With phone integration in Zoho CRM, incoming calls from existing contacts automativally trigger a pop-up window displaying full customer info, deal status, and previous notes. Agents can engage with caller or plan follow-ups without leaving the CRM. The pop-up window remains accessible at any time.
All incoming, outgoing, and missed calls are automatically recorded in the CRM's Contact Activity section. Details like call time, duration, and notes are securely stored. This ensures that the team has a complete communication history with no manual data entry, simplifying compliance and follow-up.
Teliqon PBX automatically syncs CRM contacts across devices — IP phones, desktop, and mobile app. When unknown numbers are called or dialed, the system can automatically create a new lead or contact within the CRM. This keeps your phonebook up to date and ensures every call is tracked and recorded.
Automatically record calls and access audio files directly from each contact’s CRM profile. Teliqon PBX also tracks key metrics like call volume, duration, answer rate, and employee performance. All this data is integrated into CRM dashboards, helping teams optimize sales and customer support operations.
Book a Discovery Call
Learn how Teliqon’s solutions can enhance sales, communication & efficiency.
Receive a Custom Proposal
Get a tailored plan with the best Teliqon solutions for your business needs.
Seamless Integration
Set up Teliqon’s tools in your existing systems for seamless operations performance.
Maximize Outcomes
Boost communication with high-quality calls and improved SMS campaigns.
24/7 Support and Optimization
Enjoy ongoing 24/7 support to ensure smooth operations & continuous improvement.
The integration is compatible with Zoho CRM Standard, Zoho One, Professional, Teliqon Business, Teliqon Ultimate and CRM Plus.
Each integration comes with a Knowledge Base, tailored to your needs. Prefer a helping hand? Our support team is always here to assist with any step – you don’t have to do it alone.
