Caller Line Identification for Business
Make every call count with Teliqon’s Caller Line Identification Service. Caller info appears on-screen before the second ring – so your team sees exactly who’s calling and responds faster, with confidence and context.
What is Caller Line Identification (CLI)?
Caller Line Identification (CLI) is a telecom feature that shows the phone number of the person or business calling before the call is answered. Unlike basic caller ID, which may show generic or unverified info, our CLI ensures that the number displayed is the actual line used by the caller – verified and recognized by the network.
CLI’s Tangible Benefits for Modern Business
Better lead profiling
SMS works on every phone, from basic models to the latest smartphones, so everybody will get verification codes.
Fewer blocked and ignored calls
There’s no need for customers to download or set up additional apps – a text message is all they need.
Smarter agent handling
Text messaging is familiar and easy to use, so more users complete verification without confusion or CS requests.
Stronger brand reputation
SMS 2FA doesn’t depend on Wi-Fi or mobile data, so users can receive codes as long as they have a phone signal.
Features of Teliqon’s CLI solution
Integration with CRMs and ticketing tools
Teliqon uses HLR lookup to check if a number is valid, active, and reachable before any communication. It helps avoid failed calls, reduce messaging costs, and ensure your team only connects with real, working numbers.
HLR check for number validation
Teliqon uses HLR (Home Location Register) checks to instantly verify if a phone number is active and reachable. It helps your team avoid calling dead or invalid numbers, saving time and improving the chances of getting real conversations.
Real-time number recognition
Teliqon’s caller line identification software instantly recognizes incoming numbers and matches them with internal databases – giving your team immediate visibility into who's calling and why.
Support for global numbering formats
No matter where your leads or customers are, Teliqon supports international formats to ensure accurate recognition and local presence across 170+ countries with automatic mapping built in.
Network-level CLI authentication
We use HLR lookup to verify if a number is active, valid, and reachable before communication starts. Avoid failed calls, cut messaging costs, and ensure your team connects with live, working numbers.
Departments That Gain the Most from CLI
Sales departments and lead verification
For outbound sales teams, caller line identifier tools ensure calls show up as verified and trustworthy – boosting answer rates and connecting reps with real prospects. Combined with lead checkers, it helps qualify and route high-potential leads faster.
Customer support and routing
Support teams use CLI to instantly identify callers and pull up their history before answering. This speeds up issue resolution, improves first-call success rates, and ensures customers are routed to the right agent without delays.
Security-focused businesses
In finance and healthcare, where trust and compliance are critical, CLI helps prevent fraud by confirming call origins and protecting customers from spoofed or suspicious numbers.
How to receive and make calls?
IP phone
Mobile phone
Headset + Computer
Why Choose Teliqon
Reliable infrastructure
Fast API integration
Secure and GDPR-compliant
Scalable for any business size
Empowering Businesses Across Industries
pricing
Scalable Pricing Tariffs for Every Stage of Growth
Teliqon Starter
Teliqon Business
Teliqon Ultimate
Teliqon Custom
Trust tried and reviewed experts
Logistics
Healthcare
EdTech
Fintech
Movanta Logistics powers smoother, faster logistics across 20+ countries with Teliqon’s cloud communication suite.
Cirava Care delivers faster, more secure care across its clinic network with Teliqon’s cloud-based communication tools.
Online education provider boosts engagement and speeds up onboarding with Teliqon’s smart communication setup.
Fintech company with worldwide reach streamlines global operations and scales customer support with Teliqon’s cloud-based voice and messaging tools.
Take Your Contact Center to the Next Level in 5 Steps
Book a Discovery Call
Learn how Teliqon’s solutions can enhance sales, communication & efficiency.
Receive a Custom Proposal
Get a tailored plan with the best Teliqon solutions for your business needs.
Seamless Integration
Set up Teliqon’s tools in your existing systems for seamless operations performance.
Maximize Outcomes
Boost communication with high-quality calls and improved SMS campaigns.
24/7 Support and Optimization
Enjoy ongoing 24/7 support to ensure smooth operations & continuous improvement.
Reach out to Kickstart Your Global Reach!
- Teliqon offers business phones for more than 178 countries.
- Customized rates are available for wholesale customers.
- The final cost may vary.
- Get information about the availability of phone numbers for the country you need.
- Customized terms and rates for your business.
- Feature-rich business telephony for growth and scaling.
- 24/7 technical support.
What is your primary reason for considering a Virtual PBX system?
FAQ
A caller line identification service shows the actual number of the person or business making the call. It ensures that calls from your company appear with a verified, trusted number – helping build trust and increase answer rates.
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