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Turn every voice or video call into accurate text and useful summaries with built‑in AI in Teliqon PBX — follow conversations more efficiently, find key insights, and boost productivity without manual note‑taking.


AI Call Transcription is a smart PBX feature that automatically converts spoken audio during a one‑on‑one voice or video call into readable text in real time. Administrators enable the feature in the PBX AI settings, select which extensions can use it, and set the transcription language. During or after a call, the system generates a detailed transcript and a concise summary, helping users review call content and extract key points and action items.
Turn conversation into actionable text with a call transcriber service that makes it easy to review and analyze every call in seconds.
Read full transcripts or notes after the call when you transcribe phone calls, saving time and eliminating the need for manual work.
Transcribing a call makes it simple to share transcripts with colleagues and maintain clear internal alignment across teams and departments.
Skip listening to long recordings — quickly scan the text to understand what was said with the smart call transcriber in just seconds.
Skip listening to long recordings — quickly scan the text to understand what was said with the smart call transcriber in just seconds.
Transcripts generated through AI call recording are stored in call logs and can be used for compliance validation and quality analysis.
Auto-generated summaries highlight critical action points, making post-call tasks easier to prioritize without manual note-taking.
Transcripts generated through call to text are available directly in call logs and synched across PBX clients, supporting efficient collaboration.
AI processes audio in real time to transcribe conference calls, generating live text so users can follow discussions.

After the call, the conference call transcription generates a concise summary highlighting key points for quick reference.
Admins control transcription access by assigning it to specific extensions or groups aligned with security standards.
Transcription results synchronize to desktop, mobile, and web clients, so users always have real-time access.
Choose the language for transcription and customize settings for different users. Ensuring accurate multilingual support.
AI transcripts and summaries are stored with call logs and can be accessed later. Ensuring full conversation traceability.
When automatic transcription is disabled, users can start transcription manually during a call from the client interface.
The PBX provides a transcription usage report that displays detailed statistics on consumed transcription minutes.

AI call transcription captures every conversation detail, helping sales teams review calls, refine pitches, and improve follow-up accuracy.

Support teams use call transcripts to resolve issues faster, ensure consistent responses, and improve service quality without replaying calls.

Accurate call transcripts support patient communication records, appointment verification, and internal audits while reducing administrative load.

Teams rely on call transcriptions to maintain audit trails, support regulatory compliance, and document customer interactions clearly.

Hotels and service providers use transcripts to track guest requests, reduce misunderstandings, and improve service consistency.

Call transcription provides reliable written records of client discussions, supporting documentation, review, and compliance needs.

Transcripts help remote teams stay aligned by making call content searchable, shareable, and easy to review across locations.

AI call transcription helps education providers and training teams review consultations, onboarding calls, and student inquiries for quality and consistency.

pricing
Movanta Logistics powers smoother, faster logistics across 20+ countries with Teliqon’s cloud communication suite.
Cirava Care delivers faster, more secure care across its clinic network with Teliqon’s cloud-based communication tools.
Online education provider boosts engagement and speeds up onboarding with Teliqon’s smart communication setup.
Fintech company with worldwide reach streamlines global operations and scales customer support with Teliqon’s cloud-based voice and messaging tools.
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It uses artificial intelligence to convert call audio into readable text in real time and generate post-call summaries through accurate telephone call transcription.